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SIM Boston Service Desk Roundtable
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SIM Boston Service Desk Roundtable

2/4/2025
When: Tuesday, February 4 2025
2:30 pm - 5:30 pm EST
Where: Boston Dynamics
200 Smith St
Waltham, Massachusetts  02451
United States
Contact: Sara DiFiore
help@simboston.org
978-463-6800


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Change Management & Shadow IT / Application Management

 

1. Topic Discussion on change management processes 2. Topic discussion on managing shadow IT and SaaS app sprawl

 

 Parking: Free Parking - Follow Signs For Visitor Parking

Agenda:

  • 2:15 - 2:30: Arrive and Visitor Check-In 2:30 - 3:00: Tour of Boston Dynamics Facility 3:00 - 3:10: SIM Business & Intros 3:10 - 3:30: Boston Dynamics Presentation (Change Management Process) 3:30 - 4:15: Topic Discussion: Change Management 4:15 - 4:30: Break 4:30 - 5:15: Topic Discussion: Shadow IT & Application Management 5:15 - 5:30: Conclusion Dinner to Follow

 Why Attend Service Desk Roundtable?

  • Connect with IT Managers, Directors, and VP’s who support their Companies internal customer or PC Support.
  • Exchange candid discussions, ideas, and best practices with peers in your market.

 

Register today to secure your spot and be a part of this enriching exchange of ideas and experiences.

 

We look forward to seeing you there!


  • This meeting is Hybrid.
  • This meeting requires a ticket purchase to all attendees.
  • Service Desk Roundtable is a SIM Boston exclusive event. Please ensure you're logged into your membership profile to be able to register or email the listed contact for attendance approval.
  • Please reach out to help@simboston.org for any questions or concerns.

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