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Please ensure you are logged into your member profile to ensure registration tracking.
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5/6/2025
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When:
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Tuesday, May 6, 2025
2:00 pm - 5:00 pm EST
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Where:
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Robert Half
125 High Street
17th Floor
Boston, Massachusetts 02110
United States
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Contact:
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Service Desk Roundtable Co-Chairs
sdrt-chairs@simboston.org
978-463-6800
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Online registration is closed.
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« Go to Upcoming Event List
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IT Staffing Issues and Software Onboarding
The Service Desk Roundtable will meet to discuss topics including: - Staffing Issues: finding candidates with the right skill sets, onboarding and training new IT staff and the use of contractors and consultants. We will also discuss
- Onboarding New Software: how are systems onboarded and integrated, training needs for IT service desk staff, discovery and support/integration of shadow IT.
**In person attendees must bring picture ID and check in at security desk.** Parking: Garage in basement - tickets can be validated. If not coming in through garage use Oliver St entrance.
Agenda: 2:00 - Intros and SIM Business
2:15 - Topic Discussion: Staffing Issues, On-boarding, Contractors etc w/ presentation by Robert Half
3:30 - Break
3:45 - Topic Discussion: Software Onboarding - Process, Training, Discovery and Shadow IT
4:45 - Conclusion
5:00 - Dinner
Why Attend Service Desk Roundtable? - Connect with IT Managers, Directors, and VP’s who support their Companies internal customer or PC Support.
- Exchange candid discussions, ideas, and best practices with peers in your market.
Register
today to secure your spot and be a part of this enriching exchange of ideas and
experiences. We look
forward to seeing you there!
- This meeting is Hybrid.
- This meeting requires a ticket purchase to all attendees.
- Service Desk Roundtable is a SIM Boston exclusive event. Please ensure you're logged into your membership profile to be able to register or email the listed contact for attendance approval.
- Please reach out to help@simboston.org for any questions or concerns.
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